Relación entre marketing interno y el compromiso organizacional en una asociación civil, Perú, 2023
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Fecha
2025
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Universidad Católica Santo Toribio de Mogrovejo
Resumen
Esta investigación es de tipo básica, con enfoque cuantitativo, alcance correlacional y diseño no experimental, la cual tiene como objetivo conocer la relación entre el marketing interno y compromiso organizacional de una asociación civil, Perú, 2023 en donde se empleó el modelo teórico de Bohnenberger y Allen y Meyer para medir las variables. Contó con una muestra censal de 143 colaboradores de la asociación civil, en donde se consiguió una correlación positiva moderada como resultado en ambas variables, ello evidencia que los colaboradores están constantemente contentos y entusiastas en la organización, ya que esta reconoce adecuadamente los logros individuales, además poseen una conexión emocional y de pertenencia con su lugar de trabajo, pues se sienten que son valorados y libres de actuar según sus habilidades, lo cual permitirá que se puedan desarrollar profesionalmente en cada área de trabajo, dado que tienen una obligación moral consigo mismos y con las personas que están en ella.
This is a basic research, with a quantitative approach, correlational scope and non-experimental design, which aims to know the relationship between internal marketing and organizational commitment of a civil association, Peru, 2023 where the theoretical model of Bohnenberger and Allen and Meyer was used to measure the variables. It counted with a census sample of 143 collaborators of the civil association, where a moderate positive correlation was obtained as a result in both variables, this shows that the collaborators are constantly happy and enthusiastic in the organization, since it adequately recognizes individual achievements, they also have an emotional connection and belonging to their workplace, because they feel they are valued and free to act according to their abilities, which will allow them to develop professionally in each area of work, since they have a moral obligation to themselves and to the people who are in it.
This is a basic research, with a quantitative approach, correlational scope and non-experimental design, which aims to know the relationship between internal marketing and organizational commitment of a civil association, Peru, 2023 where the theoretical model of Bohnenberger and Allen and Meyer was used to measure the variables. It counted with a census sample of 143 collaborators of the civil association, where a moderate positive correlation was obtained as a result in both variables, this shows that the collaborators are constantly happy and enthusiastic in the organization, since it adequately recognizes individual achievements, they also have an emotional connection and belonging to their workplace, because they feel they are valued and free to act according to their abilities, which will allow them to develop professionally in each area of work, since they have a moral obligation to themselves and to the people who are in it.
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Marketing interno, Compromiso organizacional, Satisfacción laboral, Internal marketing, Organizational commitment, Job satisfaction
Citación
Rojas, M. (2025). Relación entre marketing interno y el compromiso organizacional en una asociación civil, Perú, 2023 [Tesis de licenciatura, Universidad Católica Santo Toribio de Mogrovejo]. Repositorio Institucional USAT. https://hdl.handle.net/20.500.12423/10093
